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There are a number of organisations in Hertfordshire that can help you.

Beacon Support Service

If you do not want to involve the UK government or the police, then Hertfordshire has a local, confidential support service, called Beacon.

Independent from the National Referral Mechanism, UK Government and the police, this free and impartial service can provide emotional and practical support around the impact and effects of exploitation to you in Hertfordshire.

Beacon logo



Phone: 03000 11 55 55 (option 3)

1. Housing Advice and Homelessness Support (By Council Area)

  Phone: 01992 785555                                                                          Email: 

  Phone: 01442 228000                                                                            Email:

  • East Hertfordshire. To access support, click here.

  Phone: 01279 655261                                                                             Email:

 Phone: 0208 207 2277                                                                   Email:

  • North Hertfordshire. To access support, click here.

  Phone: 01462 474000                                                              Online: Housing Assistance Referral Portal (

  Phone: 01727 819355                                                                  Email:

 Phone: 01438 242242                                                                              Email:

 Phone: 01923 776611                                                                             Email:

 Phone: 01923 226400                                                                            Email:

  • Welwyn/Hatfield. To access support, click here.

  Phone: 01707 357 613                                                                Email:

2. Employment Advice and Benefits Support (By Council Area)

Jobcentre Plus offers support to help you find a job, improve your job skills and claim for Jobseeker’s Allowance, Incapacity Benefit, Universal Credit, Support Allowance and Income Support.

3. Housing Benefit and Local Council Tax Support (By Council Area)

  • Broxbourne Borough Council Benefits                                      Phone: 01992 785577                                                              Website:
  • East Herts District Council Benefits                                         Phone: 01279 655261                                                               Website:
  • Dacorum Borough Council Benefits                                           Phone: 01442 228000                                                               Website:
  • Hertsmere Borough Council Benefits                                         Phone: 020 8207 2277                                                             Website:
  • North Hertfordshire District Council Benefits                             Phone: 01462 474000 (9am to 5pm, Monday to Friday)       Website:
  • Stevenage Borough Council Benefits                                         Phone: 01438 242440                                                               Website:
  • St Albans City and District Benefits Advice                                Phone: 01727 819220                                                              Website:
  • Three Rivers District Council Benefits Advice                             Phone: 01923773138                                                               Website:
  • Watford Borough Council Benefit Advice Service                       Phone: 01923 226400                                                             Website:
  • Welwyn Hatfield Borough Council Benefits Service                 Phone: 01707 357 000                                                                 Email:                                   Website:

4. Legal Advice and Representation

To access accredited and approved legal advice and representation in Hertfordshire, visit:

  • Use 'quick search' to find the nearest accredited and approved legal adviser who can help you with your legal issue.
  • Just choose a legal issue from the list and enter your location (postcode, town or city).
  • If you need more help using the website, look at the online help sectioncomplete the enquiry form or call 020 7320 5650 (Monday to Friday from 09:00 to 17:00 charged at local call rates).


Citizen's Advice Hertfordshire

Citizen's Advice provide free, independent, confidential and impartial advice to everyone across Herfordshire on their rights and responsibilities. Specifically, this advice centres around benefits, work, debt and money, consumer rights, family, housing, law and courts, Immigration and health.

Phone: 03444 111 444 


Herts Help (Hospital and Community Navigation Service - HCNS)

A free countywide Social Prescribing Service for Hertfordshire, designed to support individuals to improve and maintain health and wellbeing. 



Phone: 0300 123 4044

To make a referral directly into the HCNS service, complete the referral form and send via email to:

East & North Hertfordshire:

Herts Valleys:


Herts Young Homeless

Free service empowering young people to be able to deal with the difficult situations in their lives, giving them the ability and confidence to ‘do it themselves’ and ultimately find stability.


New Hope (Watford)

A free service which exists to serve individuals who are homeless or vulnerably-housed through the provision of accommodation and opportunities to transform lives.

New Hope logo

Get help and advice online -

Or call 0300 012 0168.


Mind in Mid Herts

Provider of mental health services in Mid Hertfordshire, with wellbeing centres in St. Albans, Stevenage, Hertford and Welwyn Garden City.


Charis Tiwala

A charity offering support and assistance to anyone who is working in the sex industry in Hertfordshire.


Migrant and Refugee Children’s Legal Unit (MiCLU)

A specialist legal and policy hub based at the Islington Law Centre in London.

They represent young people:

  • who have been displaced by war
  • are fleeing abuse
  • trafficked into the UK for exploitation and slavery
  • separated from their families and effectively “invisible” in terms of civil and legal status because of immigration laws.

MiCLU logo

To access support, visit

For urgent assistance, contact the service on 020 7288 7668 or

Aldwyck Housing Group

A housing association offering a range of housing support services. This includes affordable homes to rent or buy, supported living schemes for the Hertfordshire area, as well as accommodation and support services for both elderly and young people.